What happens when trips get cancelled? We know there are uncertainties in life. That’s why we have kept our refund policy simple. This policy will explain how refunds work at Get A Voyage, whether it’s for flights, cruises, buses, or trains.
When You Cancel Your Booking
- Contact us ASAP. The sooner you let us know about your trip changes, the better chance you have of getting a refund.
- Airlines, cruise lines, and other travel providers often charge cancellation fees. These vary depending on the provider and how far in advance you are cancelling your booking.
- We try to provide you with the best possible refund based on the provider's policy.
When the Provider Changes Booking
- In case of flight, cruise, or train schedule gets changed or cancelled, Get A Voyage will make all the effort to notify you at the earliest.
- When the trip is cancelled by the transport provider, you may be eligible for a refund or an alternative option. We’ll try to bring it to your access. So, stay updated.
- Get A Voyage strives to assist you in rebooking or obtaining a refund from the provider, as per their terms and conditions.
Getting the Refund
- When cancelling a booking with us, refunds go back to your original payment method that you used when booking your ticket.
- Refunds can take time from a few days to several weeks, depending on the provider’s processing time.
Keep in Mind
- We do not control the cancellation fees set by any airline, cruise line, bus operator, or train operator.
- The sooner you contact us, the smoother your refund processes.
[If any issues arise regarding your trip or ticket, always remember to contact us at (888) 695-2393. Let’s guide you back on track for your next adventure.]